Hello, we’re the Interaction Consortium (the IC).
We design and create systems that help people to explore new horizons, start new conversations, find new meanings. We love what we do.

Some of us are strategists and architects, others of us are designers, developers and writers. All of us put the highest value on creativity and design. From the outset, we place user experience at the centre of our work, and because we know our stuff and use the best tools and processes, we find ways to create the best user experience, without compromising performance or longevity.

The majority of our work takes the form of websites driven by ‘dream’ content publishing systems, but we also create apps, artworks, interactive installations and custom electronics that have appeared around the world.

We naturally work best with organisations who have a shared love of creativity and design, and our clients include the leaders of Australia’s cultural sector such as the Museum of Contemporary Art, the Art Gallery of NSW, Design and Art Australia Online, the ABC, and the National Film and Sound Archive.

Capabilities

Every project is different, so we form our team and adapt our process so as to target your specific needs without compromise. We have a wide, deep talent pool to draw from, and depending on your specific objectives, we will utilise any combination of the following:

Strategic Consultancy

  • business analysis
  • information architecture
  • briefing documents preparation
  • project management
  • independent project evaluation, mediation and negotiation
  • ongoing user testing, performance review and adjustments, (aka ‘health checks’)
  • in-house training

Visual Identity

  • brand creation & extension
  • creative direction
  • key page design
  • design patterns & style guides

Interaction Design

  • working prototypes
  • usability testing

Hosting

  • includes local & carbon neutral options
  • content distribution networks
  • 24h monitoring & backups

User Research

  • service design
  • stakeholder analysis
  • qualitative research
  • user workshop sessions
  • goal setting & task modelling
  • customer journeys

Content Strategy

  • content audits
  • content templates
  • copywriting & editing
  • social media plan
  • SEO & SEM optimisation
  • semantic web & metadata

Development & Maintenance

  • data visualisation & digital cartography
  • data modelling & database design
  • systems integration & API design
  • back end coding (Python, Django)
  • front end coding (Javascript, CSS3, responsive design, HTML5)
  • mobile apps
  • custom hardware & installations