That’s not such an easy thing to answer. Let us explain why. I was at Museums and the Web 2015, commiserating with staff from a few small museums who didn't have a way to sell ...
Every customer relationship management system (CRM) we’ve met at IC falls down at the most crucial moment: when someone wants to give the museum money. That’s because what makes a good museum CRM is very ...
At The IC we spend a lot of time thinking about museum data, because when we build a museum website it has to work seamlessly with the museum's collections and events data. As we've built ...
Do you work for a museum or gallery that employs fewer than about 25 people? Are you feeling a little cramped with your website software? Maybe it doesn't support the kind of things you need ...
Spend some time around museums and galleries and you keep bumping into one, ubiquitous piece of software: Tessitura. Initially developed by The Metropolitan Opera as an integrated application for customer service, it was adopted early ...
Ben Evans works for venture capital firm Andreesen-Horowitz and writes about technology futures. His "Mobile Is Eating The World" presentation (which he updates every year), remains fascinating because – even though we don't think of ...
