Every customer relationship management system (CRM) we’ve met at IC falls down at the most crucial moment: when someone wants to give the museum money. That’s because what makes a good museum CRM is very ...
At The IC we spend a lot of time thinking about museum data, because when we build a museum website it has to work seamlessly with the museum's collections and events data. As we've built ...
Do you work for a museum or gallery that employs fewer than about 25 people? Are you feeling a little cramped with your website software? Maybe it doesn't support the kind of things you need ...
Spend some time around museums and galleries and you keep bumping into one, ubiquitous piece of software: Tessitura. Initially developed by The Metropolitan Opera as an integrated application for customer service, it was adopted early ...
Ben Evans works for venture capital firm Andreesen-Horowitz and writes about technology futures. His "Mobile Is Eating The World" presentation (which he updates every year), remains fascinating because – even though we don't think of ...
If you've been reading about our GLAMkit platfom for cultural websites for a while, but you want to see more – then we have good news for you! Greg's made a screencast which gives you ...
In her cracking Museums and the Web 2017 paper, Lucie Paterson lays out ACMI's success in using a product management approach to guide the build of their new website. Drawing on the recent successes of ...
Back in 2015, we wrote a series of blogs called "The Future of Content Management". It was an analytic survey of then-current trends in content management systems (CMS) in the collective opinion of digital agency ...
You might have noticed a security bug called "CloudBleed" on news services or social media over the weekend. What exactly is it? Does it affect you or your website visitors? What do you do about ...
