In the past few months, our GLAMkit users have been doing us proud, using GLAMkit to underpin parts of the visitor experience beyond their websites. Because so much information flows through the website, GLAMkit provides …
Our projects for ACMI and SFMOMA were great successes, but they’re only the beginning of what can be accomplished by having GLAMkit talk to Tessitura or other CRMs. Let's see what else we can do… …
Method: A fully integrated purchasing and payment interface. The SFMOMA website was a large, intricate build. The website was the first expression of SFMOMA's new brand, and needed to sell tickets and memberships in advance …
Method: Integration by linking to TNEW We built the website for ACMI very quickly: from brief to launch in three months. We could deliver because GLAMkit, our CMS for the cultural sector, is ready-made for …
You’ve decided Tessitura is the CRM for your museum. In theory, not integrating with Tessitura is possible. Tessitura has its own ecommerce interface for selling tickets (TNEW), and it’s possible to redirect people to that …
Simplicity is the hallmark of a great Customer Relationship Management system. Put fancy features lists, bells and whistles to one side because a CRM only needs to be two things: easy to use and easy …
That’s not such an easy thing to answer. Let us explain why. I was at Museums and the Web 2015, commiserating with staff from a few small museums who didn't have a way to sell …
Every customer relationship management system (CRM) we’ve met at IC falls down at the most crucial moment: when someone wants to give the museum money. That’s because what makes a good museum CRM is very …
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